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Cancellation Policy

30 Day Money Back Guarantee and Refund Policy
Thank you for shopping with us at EiffelWEB. We want to make sure that you love our services and products as much as we love creating them for you.

VIRTUAL SERVICES cancellation and refunds
EiffelWEB Packages
You have 30 Day Money Back Guarangee for all EiffelWEB Packages, ranging from $199 to $575, with the exception of any WEB BANNERS/GRAPHICS we may create as part fo these packages, which you own and can reuse with any other web package with another website service provider.

EiffelBranding Packages
You have 30 Day Money Back Guarangee for all EiffelWEB Packages, with the exception of any custom WEB BANNERS/GRAPHICS we may create as part fo these packages, which you own and can reuse with any other web package with another website service provider.

In the event of a cancellation and request of a refund, any and all FONTS and STOCK IMAGERY and GRAPHICS created for your ordered package must be permanently deleted and not used, as the creative is copyrighted and a leased product.


PHYSICAL PRODUCTS
EXCHANGEs are available for all full-priced physical items that have not been used or damaged in any way. Items must be returned within 14 days of receipt for a credit towards another item and any received thereafter may be denied. Your return parcel must be post stamped within 14 business days of you receiving the order.

Items must be returned in their original condition. Once EiffelWEB has received your package, the item will be inspected before a credit is issued. If inspection does not pass, the item will be returned to sender.

The cost of return shipping is at the customerís expense and is non-refundable. Original and return shipping fees are non-refundable. We do recommend sending your package via a prepaid, insured, traceable method, to ensure a safe and documented delivery. Please note that the goods are your responsibility until they are returned to EiffelWEB. EiffelWEB is not responsible for item/s that are not received or are lost in transit.

Ship your package prepaid and insured, for your protection, in case of loss to:
EiffelWEB
ATTN: Cancellation
1146 N. Central Ave #117,
Glendale, CA 91202

Please allow 5 business days for us to be process your EXCHANGE from the date that the item is received by EiffelWEB.

Terms of Use

Terms and Conditions
Cancellation Policy
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